Your free report

helpscout.com

measured Oct 14, 2026 · customer support softwareMeasured in US Google, in English.

Biggest gap: Content

Your pages don’t answer buyers’ questions directly.

Readiness9/10

Content3/10

Google10/10

AI0/10

50of 100

Findable

close estimate (50–55)

Visibility Score

Google AI answers · Oct 14, 2026

0 of 9AI answers that mention you

zendesk.co.uk

Google

your market’s 9 biggest searches

1 of 9Searches where you’re on the first page

zendesk.co.uk1/9

zendesk.com2/9

liveagent.com1/9

knowledgebase.com1/9

livechat.com1/9

helpscout.com1/9

5 biggest searches you’re absent from

Search	Volume	Holds #1
ai customer support software	Volume170	Holds #1thecxlead.com
best customer support software	Volume170	Holds #1proprofsdesk.com

What we read

Name: Help Scout
What you sell: customer support software
What it is: Software or an online service
Who buys: growing support teams, ecommerce businesses, SaaS companies
Where: Online, in more than one country

Pages you’re missing

This report found 8 pages your site is missing

Each one answers a question your buyers ask, that a competitor answers today and no page of yours does.

how to chat with customerssearched 260 times a month · answered today by smartsupp.com
ai customer support softwaresearched 170 times a month · answered today by thecxlead.com
zendesk customer support softwaresearched 90 times a month · answered today by zendesk.co.uk
customer support knowledge base softwaresearched 50 times a month · answered today by assembly.com
live chat software for customer supportsearched 50 times a month · answered today by zapier.com
best customer support softwaresearched 170 times a month · answered today by proprofsdesk.com
freshdesk customer support softwaresearched 40 times a month · answered today by freshdesk.com
customer support software comparisonsearched 30 times a month · answered today by thecxlead.com

All 8, nothing hidden.

What holds you back

3 that cost you most, then 8 quick checks

AI readers blocked

Nothing to fix

MinorFree fix · 10 min

Show me how

Missing pages

Questions your buyers ask that no page on your site answers.

Worth fixingReachKit writes

See the first one

The complete method, free

Unblock the AI readers

Open the robots.txt file at the root of your site — your host or CMS usually has a setting for it. Find the rules that block the readers AI answers are drawn from and add the lines shown below, so each one is allowed. Save and publish; the readers pick up the change on their next visit. A page can also keep itself out of an answer: remove nosnippet or max-snippet:0 from its robots meta tag, and data-nosnippet from around its main content. If your home page carries a noindex rule in its head, remove that too — it tells every reader, Google included, to ignore the page. Nothing else in the file needs to change, and no other reader gains access.

Write the missing pages

Each missing page answers one question your market asks that mentions competitors and not you. Take the question, answer it plainly in the first paragraph, then back the answer with facts from your own site — numbers, dates, names, with a link to where each one lives. Publish it at a plain address on your own domain and link to it from a page that already ranks. One page a day is a good pace; one a week still moves the number. ReachKit writes these for subscribers, but nothing here needs a subscription.

Make pages AI can answer from

AI answers mention and link pages that answer a question directly. Writing for that is sometimes called GEO, generative engine optimisation. For each page of yours that has search value but reads like a brochure: turn its headings into the questions a buyer would ask, put a direct answer of two or three sentences right under each heading, and add evidence — a figure, a date, a source you link to. Keep the page’s address; rewriting in place keeps whatever it already ranks for.

Your first page

free

What AI software can I use for customer support?

target: ai customer support software · 170/mo
beats: thecxlead.com
format: An answer page

proposed by ReachKit · not yet written · What AI software can I use for customer support?That’s page 1 of 9 we found for you.

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